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Double charged and no VIP... wtf

Double charged and no VIP... wtf

2nd day without VIP, you took my money twice this month and I got no VIP.  I demand refund and satisfaction for this screw up.  Please fix this ASAP.

Wartune S1 - Philip

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where is my help

is there no one who can help me on this?

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screen shot of the double charge

I've attached the screen shot of the double charge.  please resolve this.

Attachment

Capture.PNG (37.17 KB)

2015-02-20 21:18,download times: 0
screen shot of charges

Capture.PNG

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